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Leadership has been and will always be a desirable trait.  Companies with great leadership on all levels consistently outperform competitors.  Companies that take the initiative to hire and develop these leaders see1:

 – 114% Higher Sales

– 71% Higher Customer Satisfaction

– 42% Better Operational Efficiency

– 48% More Product/Work Quality

– 300% Additional Business Referrals

– 233% Extra Cross-Selling

– 36% Higher Productivity

– 90% Lower Absenteeism

– 49% Reduced Overtime Work/Pay

– 105% Less Grievances

– 11% Lower Downtime

– 90% Less Rework

– 60% Fewer Workplace Accidents

– 77% Lower Turnover

These statistics show that hiring great leaders is critical to the future of a business.  However, identifying great leaders is not easy.  Here is a list of questions to ask in your future interviews with candidates:

- Describe the hardest decision you had to make while at work?  Do you regret it? 

- Tell me a time in which you had to pitch an idea to your coworkers?  Did they agree with you?

- Describe a situation in which a plan went awry?  What did you do?  What was the outcome? 

- Describe a time that you led by example?  Did you intend to lead by example and why? 

Finally, during the interview process, look out for these ten traits which are at the heart of world-class leadership2 3.

  • Open Minded
  • Accountable
  • Communication Skills
  • Strives For Excellence 
  • Treats People With Respect
  • Integrity
  • Confidence
  • Tenacity 
  • High Emotional Intelligence (EQ)
  • Goal Setting

World-class leadership produces world class results, and amazing workplace leadership starts with hiring great leaders.  This guide should help you accomplish that goal. 

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Kevin Sheridan

Kevin Sheridan is an internationally-recognized Keynote Speaker, a New York Times Best Selling Author, and one of the most sought-after voices in the world on the topic of Employee Engagement. For five years running, he has been honored on Inc. Magazine’s top 101 Leadership Speakers in the world, as well as Inc.’s top 101 experts on Employee Engagement. He was also honored to be named to The Employee Engagement Award’s Top 100 Global Influencers on Employee Engagement for three consecutive years, as well as being designated as a Senior Fellow at The Conference Board. Having spent thirty years as a high-level Human Capital Management consultant, Kevin has helped some of the world’s largest corporations rebuild a culture that fosters productive engagement, earning him several distinctive awards and honors. Kevin’s premier creation, PEER®, has been consistently recognized as a long-overdue, industry-changing innovation in the field of Employee Engagement. His first book, Building a Magnetic Culture, made six of the best seller lists including The New York Times, Wall Street Journal, and USA Today. He is also the author of The Virtual Manager, which explores how to most effectively manage remote workers. Kevin received a Master of Business Administration from the Harvard Business School in 1988, concentrating his degree in Strategy, Human Resources Management, and Organizational Behavior. He is also a serial entrepreneur, having founded and sold three different companies.

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