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Innovation

Competitive / Innovation

Guide to Encouraging Your Employees with Friendly Competition

It is said that the greatest asset of a company is its employees. Finding new, quality, productive employees is time consuming and expensive. Retaining the employees you already have...
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Career Management / Innovation / Productivity

Leveraging Collaboration Software for Business Results

Do you know what one thing all the companies out there have in common? They all have employees and they all have problems caused by poor organization. It’s understandable,...
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Competitive / Customer / Innovation / Productivity / Profitability / Quality / Turnaround

How the OWS Crowd Could Change Recruiting Forever

There is plenty to say about the Occupy Wall Street movement – most of which is uncharitable.  But out of the noise, confusion and general sense of being appalled,...
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Competitive / Customer / Innovation / Quality / Value

How to Build Passion Literacy at Work

I just had a fantastic experience with a call center rep! I had to call American Express this morning. After going through the dreaded automated menu of multiple options,...
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Customer / Innovation / Quality / Strategic Planning

What Facebook Can Teach HR About Foisting Change Upon the Peeps

Can you stand another article about the Facebook change fiasco last week?   I hope so, because this might be one of the few pieces you’ll read about the HR...
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HR, HR Management, Strategies
Career Management / Competitive / Customer / Innovation / Productivity

Employee Engagement in a Time of 9.2%

For around 15 years, employers (at least the ones who were awake) have been caught up in the chase for high employee engagement.  Those were the days when unemployment...
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Career Management / Competitive / Customer / Innovation / Productivity / Profitability / Quality / Strategic Planning / Turnaround / Value

Leveraging Human Resources to Achieve Critical Business Results

Recession, reform and regulation have thrust businesses into a new era.  The status quo is now the “status isn’t.” Surviving the difficult economy required businesses to re-evaluate its resources,...
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