I’m a coffee snob. I have a Gaggia, which I polish regularly. I’m a coffee machine snob. I’ve had a problem. The machine was spitting out coffee grinds from...
A hilarious break in a busy day happened one day when staff members dropped off in my office a policy entitled “Undead Rising and Zombie Attack Situation.” The well-written policy...
What is the ROI that your company expects from its compensation, commission and bonus programs? In business, ROI (return on investment) is routinely calculated, planned and monitored. Many organizations'...
FORTUNE magazine, well known for its business insights, printed an article in 1999 called “Why CEOs Fail”, highlighting an important fact: 70% of CEO failures were caused by poor...
Its time again to watch stars with glamour and shine walk on the red carpet. Crisp tuxedos, beautiful gowns, and gleaming smiles approach the red carpet with anticipation of what...
Managers in today’s organizations impact both the business and its people, both short and long term. Our success is determined by what we do and how we do it,...
Leadership is widely recognized as including a broad set of skills critical for individual and organizational success. It’s so critical a skillset that articles about it are ubiquitous: we are ever-diligent...
Recently I facilitated a workshop for a team of leaders. While the planned topic wasn't to be about communications, turns out that's where we headed. The workshop was simple,...
Efficiency, saving money, improving quality and service is necessary for businesses remain healthy and viable. It should be no surprise that many mid-size to large multi-location companies are looking...
While working in a small village north of somewhere we needed to do a quick recruitment. I was working with Doctors Without Borders and medical data was coming in...