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Featured

Crisis Management / Digital Readiness / Employee Engagement / Featured

Defining Standard Employee Data in the Post-COVID World:What HR Professionals Need to Know to Navigate the New Normal

HR Roles, Redefined As an HR professional, you play an integral role in your organization’s day-to-day and larger strategic initiatives. Pre-pandemic, your responsibilities typically extended to vast corners of...
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Customer / Featured

The 7 Proven Actions Of Great Customer Service Recovery

In any business, things do not always go according to plan.  Mistakes are made and customers get upset.  While this is a business reality, it is how the mistakes are handled that can...
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Employee Engagement / Featured / Recruiting

9 Ways To Remove Bias From Your Hiring Process

Bias can creep into your hiring process in many forms: ageism, sexism, racism, ableism… and the list goes on. In light of recent social movements, companies around the globe are...
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Crisis Management / Digital Readiness / Featured / HR Analytics / Organizational Effectiveness

You’ve Got People Data. Use It. But Use It For Good!

Let me start with a question: What do you believe is the best indicator of success among high-performing teams? Google spent several years studying high-performing teams to find out. Many...
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Crisis Management / Employee Engagement / Featured / Shaping Culture

Employee Engagement Suddenly Becomes Mission-Critical For Every HR Leader

Let’s assume you and I are having a conversation about employee engagement and culture-building in your organization. You kick it off by telling me about your existing programs and...
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Career Management / Featured

Why Create a Bucket List When You Can Build A Legacy List?

A very wise member of my Wednesday coaching group asked me what I wanted to leave as my legacy. After getting past the eerie notion that I was about...
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Career Management / Featured / Organizational Effectiveness / Profitability

How HR Executives Can Put Enterprise Growth At Risk

If HR executives do not evolve fast, they can end up disrupting enterprise growth in profound ways. Human resources determine the success or failure of an organization. That is...
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Crisis Management / Featured

Paycheck Protection Under The CARES Act

Is your business taking full advantage of the financial help offered under the federal CARES Act? In these unprecedented times, both employers and employees need as much help as...
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Crisis Management / Featured / Organizational Effectiveness / Productivity

Leave Requirements Are Rapidly Changing — Here’s How Your Organization Should Respond

The novel coronavirus may no longer be new, but it's clear that many implications of the pandemic are here to stay. This is especially true for our relationship to...
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Featured / Organizational Effectiveness / Strategic Mindset

Struggle Less, Benefit More: Analyze Strategic HR Issues in 5 Steps

Strategic human resource management acts as the link between an organization’s human resources and key business objectives and goals. The goal of strategic human resource management is to enhance...
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