There is plenty to say about the Occupy Wall Street movement – most of which is uncharitable. But out of the noise, confusion and general sense of being appalled,...
I just had a fantastic experience with a call center rep! I had to call American Express this morning. After going through the dreaded automated menu of multiple options,...
One of the more sinister group of creatures of the Star Trek genre are The Borg, a race of ruthless, relentless, cybernetic life forms whose sole purpose is domination...
I’m sure you’ve heard at least one story of the hapless HR person who, after having plowed through a stack of lay-off packages and sending employees tearfully on their...
You really have to feel sorry for that person sitting in front of you in a job interview. You know how excruciating it can be, especially when there’s so...
Can you stand another article about the Facebook change fiasco last week? I hope so, because this might be one of the few pieces you’ll read about the HR...
One of my most favorite World War Two movies of all time is “In Harm’s Way." It is a 1965 film directed by Otto Preminger, starring John Wayne as...
In the course of our lives, we can all think back about that one person who was there for us during times of trial. It could have been during...
HR leaders who have been paying attention have been noticing that unions are looming larger in their operating decisions than in recent memory. True, the argument can be made...
We published an article on workplace bullying a short time ago. We focused on what steps leader can take to correct the issue. Someone recently shared with me that...