Beat the Bot: Staying Relevant in a Digital World

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ChatGPT is taking the internet by storm. News of ChatGPT passing various law and business exams has given many to take a closer look. Questions have begun to circulate about what jobs can the artificial intelligence replace.

A further question is will ChatGPT replace HR? HR technology has been hot for quite a few years now. No doubt this new technology will change the HR industry among many other functions. I think the real questions to consider is what tasks in HR might ChatGPT effectively replace? How can HR adopt and adapt to a new era of workplace?

One thing I challenge HR professionals when coaching, is to think about is how to remain relevant in a digital age, changing workplace priorities, and ever-shifting environment. The HR profession has redesigned itself many times, over the ages. I believe it will again and again.

3 Ways to remain in relevant in a digital world:

1. Put Curiosity over fear

Once we begin to learn about something, fear melts away. Learn about artificial intelligence and other technologies. Dig into online information, courses, or books. Find a technology convention that you can attend and ask exhibitors to show you how the various solutions work.

2. Assess impact

Consider how any new technology can help your organization recruit, retain, and develop much needed talent. Assess how it can free up your team to be able to perform more value-added tasks.

3. Be proactive and build a case

Instead of hiding from new technology and resisting inevitable change, consider a proactive approach. If you find there is a benefit to adopting any new technology, build a business case for change.

If your organization doesn’t have the budget or leadership willing to adopt a new way of doing things, at least you’ve grown through the process. Change is inevitable and you will be ready.

To learn more about ChatGPT, go to Open.AI

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Tresha Moreland

Tresha Moreland is a 30-year organizational effectiveness and strategic workforce planning expert. She partners with business leaders to develop workplace strategies that achieve best-in-class results. She has held key organizational leadership roles in multiple industries such as manufacturing, distribution, retail, hospitality, and healthcare. Tresha is the founder and principal consultant of HR C-Suite, LLC (www.hrcsuite.com). HR C-Suite is a results-based HR strategy resource dedicated to connecting HR with business results. She has received a master’s degree in human resource management (MS) and a master’s degree in business administration (MBA). She has also earned a Senior Professional in Human Resources (SPHR), Six Sigma Black Belt Professional (SSBBP) Certification. She is also recognized as a Fellow with the American College Healthcare Executives with a FACHE designation.