Workforce Management in the Middle of a Pandemic

Talk about how the pandemic changed how people go to work or get work done. Cover the accelerated adoption of new communication channels and new ways of tracking staff/employee results (CRMs/Databases/Spreadsheets/etc). Also mention in passing the new problems of remote work.
Important: Site also wants a “what will it look like after the pandemic” section. Please make sure to include that part, and make it a major section of the entire article.
This article is meant to be posted on a site targeting executives and management teams. Please use appropriate tone, phrasing and follow the perspective of a team manager.

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