Human Resources forms the backbone of every company. Business leaders are increasingly realizing that HR contributes to the broader strategy of the enterprise. Such
Digital disruption in HR has been transforming the way HR delivers solutions to the employees. The synergy of HR and technology helps harness several benefits.
A look at some of the technology trends in HR:
Cloud-based HR: The concept of cloud data storage has been around for a while. However, this solution in an HR space means cost reduction, faster updates, saves paperwork, creates e-records, ability to hold large volumes of data; Employee Resource Management (ERM) portal – that can handle a database; less downtime, flexibility to name a few. More than 50% of the current HRM’s being purchased are now cloud-based solutions.
AI-based hiring:Those in the business of Talent acquisition can leverage technology like Artificial Intelligence (AI) and Intelligent Automation (IA) to help manage the influx of applications received. Automation in this process reduces errors, removes the inconsistency in data analysis and facilitate multiple background checks at one go. RPA thus eliminates the need to rekey digitalized data, resulting in almost no error. Using AI in HR processes standardises HR solutions across all divisions, all subsidiaries and all countries in a business.
Big Data Analytics:The role of an HR manager is being re-defined in this tech era. They are required to be strategic decision makers, and some even are expected to be Chief Innovation Officer (CIO) – a job role that is increasingly required with Digital Transformation being inevitable. The use of Big Data Analytics will help the HR or CIO make a planned and informed decision on the change management and resource training process.
AR-VR based learning and development: One of HR’s quintessential role involves facilitating the learning and development of every employee. Moving towards a fully digital age, it is important to make the learning process into self-learning. Augmented Reality (AR) (the tech that projects/over-lays images on physical environment) and Virtual Reality (VR) (the tech that provides a completely immersive technology) are two technologies enabling self-learning of employees. For instance, employees in the field service line of work require safety process training – which is often time-consuming and difficult to grasp at one go.
Need for technology-based HR solutions:
HR is often perceived as a laborious administrative process. Adding technology-based solutions will help increase employee engagement in these works. And as disruptive technologies like Artificial Intelligence (AI), Robotic Process Automation (RPA), Augmented and Virtual Reality (AR-VR), Data analytics that is agile and accelerating at a great speed change the face of several industries, tech-based HR solutions will compensate for resource efficiency.
Expedient Features of HRMS:
The launch of SaaS-based platforms in HRM, that has an Employee Self Service Portal was conceptualised and developed to help manage employee data in real-time. This helps you achieve operational efficiency and strategic goals with the aid of new system. The technology progression of this new system is beneficiary for both employee and the employer in their HR needs.
As Deloitte rightly summarises it, transformation in the HR space means prioritizing connectivity, real-time operations, platforms, automation, and mobile-first.
Leaders who understand the importance of HR and drive these transformation measures will be at the forefront of HCM innovation.
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