The Concept. Do you remember the "cold war" concept of Mutually Assured Destruction (M.A.D.)? Essentially, this military strategy suggests that when two enemies point weapons of mass destruction of...
One of the toughest challenges leaders face is making change work, from building initial momentum to sustaining change long term. How can leaders help employees to accept change more easily? How often have...
Strategy is, and should be simple. It consists of the 3 dimensions shown here: Value Proposition, Value Chain and how well they fit or are aligned. FORTUNE magazine, well known for...
The Ritz-Carlton Hotel chain is consistently lauded as the very model of an organization that creates loyal, engaged customers. I know what you're thinking: It’s hard to provide Ritz-Carlton...
A global survey by HCM Advisory Group found that 48% of executives view their company’s learning function either as a necessary but high-cost contributor or as sunk cost. 52% see...
What does productivity mean to you? Does it mean how fast you can get through the never-ending emails? Does it mean being prompt to every meeting? Or is it...
As managers in today’s organizations, during an economic recovery that is challenging even to the world’s top 1% of businesses, our primary concerns are about building business performance and growing. The...
"New CEOs face a critical strategic choice. Should they settle into the job, spend a year or more getting to know their businesses, and then start shifting the portfolio?...
It's surprising how many employees leave their brains and their hearts at the door when they come to work. Sometimes this is because they've learned that management just wants...
“If American companies do not find a way to engage more of their workers, they will struggle to create more jobs, making it difficult for the U.S. to achieve...