A company is the sum total of its people and its culture. This is why it is impossible to separate the two without affecting both entities. Similarly, it is important...
Question: My supervisor stole my ideas and presented them to upper management as his own. When I told him about my ideas three weeks ago, he said to give...
I love people and business. You probably realize this, based on the fact that I formed a consulting firm to help build manufacturing performance using a blended data-driven and people-focused approach. ...
Early in my life, I discovered what it meant to love a job. It was a part-time job I held in while in High School at the A&P, where, despite...
Has your suggestion program run out of gas and died? Don’t worry, you can reincarnate it quickly with these tips! History: The first company to introduce an employee suggestion program is...
“I can’t get no satisfaction,” sang the Rolling Stones in their timeless hit song from the Sixties. Those 5 words work great as lyrics for a rock song, but...
Rick wakes up before daylight, slips on multiple, thin layers that he carefully laid out the night before, and while filling his coffee thermos thinks to himself, “I’m so...
I continue to give deep thought to employee engagement and am having many discussions with others about the topic. To best reach a shared understanding, I found myself using...
When in charge of a group of individuals it is important to keep track of their attitudes towards the company. However, it can be difficult to gain a genuine...
I pay a lot of attention to customer service. Perhaps my expectations are high. As a customer, I think I have the right to have high expectations. After all,...