“Highly engaged employees make the customer experience. Disengaged employees break it.” ~ Timothy R. Clark People impact people in the healthcare as well as other industries. With the 100’s...
Cooler air cuts through stifling heat reminding us that a new season is upon us. The days are shorter with daylight seeming to fade fast. While the hours of...
“The secret of change is to focus all of your energy, not on fighting the old, but on building the new.” Socrates The Centers for Medicare and Medicaid Services...
It’s a busy day and there are a lot of urgent things to get done. The project work has become quite intense as a major deadline looms. As a...
There is a lot of noise in the media and from politicians on the subject of Tax Reform. We want to help our readers rise above the noise and...
Should I have taken one opportunity, over another? Should I have worn blue today instead of green? Should I have gone down 5th Street instead of 4th? Should I have...
Research shows the workplace is ripe with very harsh realities for the American worker. Recent studies show: The Gallup Organization tells us that employee engagement continues to sink. Nearly...
You have the power to make your own success. You have a lot of power over yours and your organization’s destiny. Even if the odds feel like they are...
I once worked for an organization long ago, whose leaders felt that if they put numbers on a page and posted it on a wall they were being “strategic.”...
Twitter, Linkedin updates, workplace emails, personal emails, Facebook messages, text messages, instant messages, cell phone messages, landline messages and don’t forget the interoffice and snail mail. Is your head spinning...