Mediation is a tried and tested way of resolving conflict in the workplace. However, it’s important to get the timing right when considering its use – too late and...
Question: I’m the chair of the board for a high-profile nonprofit organization. Our executive director (ED) is a task-oriented, “take no prisoners” individual. In the last year, he’s managed...
The first time Wayne barked at Annette, she raised an eyebrow and asked, “Bad day? You’d prefer I come back later?” “Now’s as good a time as any,” he...
Question: I moved to Alaska to escape my past. I’ve moved like this many times before. I look for a small company that doesn’t check references and get a...
Question: When I returned from lunch last week, my manager stopped me from going to my office and ordered me into the conference room. When I asked, “What’s up?”...
Don’t let cookie-cutter language send the wrong message to employees “You’re not a name. You’re a number.” That’s the punchline to a story my colleague likes to tell about...
Question: Three months ago, my employer asked me to establish LinkedIn and Twitter accounts. I couldn’t believe my good fortune in getting paid to create and maintain a social...
Question: I handle marketing for a large engineering company. Our owners are engineers and not managers. As a result, no one runs things when people problems occur. To produce...
Question: I’ve worked three years for our branch, first as a salesperson and then as the sales manager. When I started to burn out on sales, I told our...
Hiring a new member of staff is far more than a process of forging new business partnerships; it’s a 1 million decision that should not be taken lightly. It’s...