From the Note Pad of Nichole McDonald, SPHR I have spent more than 20 years of my working career in the field of human resources management. While the profession...
No one likes getting asked this question and we like answering it even less. When we do answer, there is a tendency for us to immediately think in terms of...
SPECIAL BULLETIN: It is with great sadness to learn of Col (Ret) Terry Fobbs, PhD passing away today. Our hearts are heavy. He was one of the pioneer article...
With so many instantaneous ways of communicating information, email almost seems outdated. Strange to think, isn’t it? Email, which is instantaneous in its own right, is one of the...
This is a great and timeless story. You know, the three pigs, each of whom builds a house of different materials, straw, sticks and bricks. And, of course, the...
I like McDonald’s hamburgers, fries and shakes. Many, many other people do, too. It is staggering to think about how many customers are served daily by this company. McDonald’s...
"Big Data" has been traditionally used to find out what kinds of new or additional products to sell consumers, find out when and how consumers buy, and more. It's...
There is so much to learn from listening to others. Recently I met with some leaders at a company that uses regular surveys to gauge employee engagement. Our goal...
The term “groupthink” refers to when individual thought submits to the will of a group. This organizational phenomena can start very subtly. Unchecked it will take over the overall...
Add value by using your limited resources the best possible way. All too often we are faced with a lot of data, many customer interactions, long lists of things...