When in charge of a group of individuals it is important to keep track of their attitudes towards the company. However, it can be difficult to gain a genuine...
Your sales manager considers himself above the rules others obey. "After all," he tells the frustrated accounting staff, "without sales, there wouldn't be a company." When they argue back...
I pay a lot of attention to customer service. Perhaps my expectations are high. As a customer, I think I have the right to have high expectations. After all,...
Companies are always searching for effective and fiscally responsible ways to motivate their employees and boost productivity. Many companies commonly develop incentive programs, which can vary in their complexity...
When confronted with problems, we occasionally stubbornly sit in a stalled position, refusing to take action. Like the fourth grader who jumps higher and higher in a desperate attempt...
Only if they want to optimize Profits! Some owners of small to mid sized businesses think of “HR” as “that department in a big company I used to work...
HR isn't HR anymore. Abolish HR! This might sound like a controversial statement. However, I believe it is true. Many of us senior practitioners recall the shift from personnel...
Every boss wants their firm to be the leading one on the market, and they are ready to do their best to get this desired position among the best....
Question: Four years ago I bought my family's restaurant from my parents. They'd always seemed to make money and I thought buying our restaurant would secure my future. I'd...
Every business has one goal that is more important than all the rest: to be successful. Every other goal that a company has directly relates to success, because without...