The Cold War, a Bad Haircut, and Poor Customer Service
The Concept. Do you remember the "cold war" concept of Mutually Assured Destruction (M.A.D.)? Essentially, this military strategy suggests that when two enemies point weapons
Read MoreThe Concept. Do you remember the "cold war" concept of Mutually Assured Destruction (M.A.D.)? Essentially, this military strategy suggests that when two enemies point weapons
Read MoreEven in this day and age of digital technology and automation, finding good, experienced and especially right- fit people sit atop the list of many
Read MoreWe are living in the era where the internet has connected the world more than ever before. No doubt that it has brought numerous benefits,
Read MoreCFOs are perceived as trusted advisors because they bring irrefutable data to the table and interpret how businesses will be affected by the numbers. The
Read MoreOne of the toughest challenges leaders face is making change work, from building initial momentum to sustaining change long term. How can leaders help employees to accept change more
Read More“The SWOT analysis is for the inexperienced” is what a MBA professor exclaimed in a business strategy course I took a while ago. I, along
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