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Company Turnaround

Anatomy of a C-Suite Change Initiative Failure: Re-Engaging Employees by Closing “The Empathy Gap”

Posted by on Jun 1, 2017 in Agility, Planning, Turnaround | 1 comment

Anatomy of a C-Suite Change Initiative Failure: Re-Engaging Employees by Closing “The Empathy Gap”

Twelve senior leaders in a large health insurance company I consulted for spent nearly 18 months in active, often heated debate over the direction their organization should take to address then president-elect Obama’s promise for health care reform. Each team member possessed strong opinions—believing that he or she alone saw the big picture and had the right answer for what the future required. Finally, after countless shouting matches, numerous planning retreats, hundreds of hours of research, and various consults with some of the brightest...

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Stuck in a rut? Lessons Learned from Early Pioneers

Posted by on May 18, 2017 in Career Management, Featured, Innovation, Turnaround | 0 comments

Stuck in a rut? Lessons Learned from Early Pioneers

The phrase “stuck in a rut” is thought to come from the early 1800’s when wheels from covered wagons would eventually end up in a “rut” or in a worn groove in a path. Of course quite literally being “stuck in rut” in that day meant that it would be difficult to get out and move along in the journey. Today, we often use the phrase referencing the feeling of doing the same things over and over which leads to boredom. By boredom I don’t mean having nothing to do. There is always something going on in the workplace that needs attention, revising,...

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Successfully Integrate HR Systems: An Interview with MasterCard’s SVP Lois Miller

Posted by on Sep 7, 2016 in Featured, Planning, Profitability, Turnaround, Value | Comments Off on Successfully Integrate HR Systems: An Interview with MasterCard’s SVP Lois Miller

Successfully Integrate HR Systems:  An Interview with MasterCard’s SVP Lois Miller

The call to be more efficient intensified after the onset of the great recession. Due to economic uncertainty and increasing competition the drive to streamline labor-intensive processes remains a top priority for many companies worldwide. One of the key techniques HR uses to become efficient and effectively deliver solid service delivery value is to integrate HR systems into one solution. Let’s face it…integrating HR systems is no less easy then cramming a handful of cooked spaghetti into one narrow container. If HR Integration is not done...

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Five Ways to Turn Chaos into Order

Posted by on Jun 28, 2016 in Career Management, Productivity, Turnaround | Comments Off on Five Ways to Turn Chaos into Order

Five Ways to Turn Chaos into Order

Change is something we know is a constant, but what about uncertainty? Market ups and downs are what seem constant.  These uncertainties along with new regulations and shrinking revenues compound growth for the workplace. The cost of unchecked uncertainty due to the economic emotional roller coaster is a stressed workforce and a reduction of productivity. An unproductive and unhealthy workforce will ultimately impact the customer and revenues. Here are five ways to find order over chaos: Leaders need to keep a level head: Watching a leader...

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Stop Wasting Time and Start Automating

Posted by on Jun 5, 2016 in Featured, Productivity, Turnaround, Value | Comments Off on Stop Wasting Time and Start Automating

Stop Wasting Time and Start Automating

There are a copious amount of routine tasks that take place behind-the-scenes in any successful organization. They are integral to the smooth running of a company, yet they are notoriously mundane, time-consuming and subject to human error. Thankfully we live in an age where technology has advanced to such an extent that we can automate a great deal of these business processes, resulting in more streamlined workflows and staff who are able to put their talents to more productive use. What is business process automation? Business Process...

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A Powerful Way HR Can Reclaim Millions for Your Company

Posted by on May 3, 2016 in Career Management, Competitive, Customer, Innovation, Planning, Productivity, Profitability, Quality, Turnaround, Value | 1 comment

A Powerful Way HR Can Reclaim Millions for Your Company

Over the last 15 years, through good economies (remember the New Economy?) and bad, I’ve been heartened to see that companies haven’t abandoned the pursuit of employee engagement.  All my IO psych friends continue to be busy surveying, measuring, counting, aggregating and advising on how to create dynamic, profitable organizations led by managers who know how to treat people decently. The business case for a culture of engaged employees is well established, and HR leaders wisely stay loyal to that ideal. But then picture this:  During my...

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Leveraging Human Resources During Difficult Times

Posted by on Apr 3, 2016 in Career Management, Competitive, Customer, Innovation, Planning, Productivity, Profitability, Quality, Turnaround, Value | Comments Off on Leveraging Human Resources During Difficult Times

Leveraging Human Resources During Difficult Times

The global economic crisis continues to force businesses to make difficult decisions to remain viable and competitive. Increasing regulatory pressures, decreasing revenues, and continual competitive threats have turned the “status quo” into the “status isn’t”. In this new era of uncertainty, businesses need to think differently and beyond its immediate challenge(s) to navigate successfully through difficult times. Executives who think of a human resources function only as an administrative overhead department, businesses can stand to lose out...

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5 Signs of a Declining Organization

Posted by on Nov 18, 2015 in Planning, Small Business, Turnaround, Value | 1 comment

5 Signs of a Declining Organization

The constant change mode of organizations such as growing, transitioning, restructuring, acquiring or merging, make it a very dynamic entity. But in the “busyness” of activity it can be very easy to overlook signs of decline. If it’s true that leadership is the key to organizational success, then so it may be true that leadership can contribute to decline. Leadership alone is a complex topic. There are many books and resources on leadership. Despite all the leadership theory and conjecture it really boils down to whether or not leaders can...

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Creating Laser Focused Leadership

Posted by on Nov 9, 2015 in Planning, Turnaround | Comments Off on Creating Laser Focused Leadership

Creating Laser Focused Leadership

If you work in a fast paced workplace it may feel sometimes it’s impossible to get ahead of progress.  Does this sound like you? Multi-tasking is off the charts. All emails coming in seem to have the “High Importance Flag” marked. Your calendar is full of back to back meetings all meant to discuss important topics. This leaves you no time to really get anything meaningful done. Yet every new day brings a whole new set of challenges to be urgently addressed and you feel further and further behind. What’s worse is if the entire leadership team...

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5 Ways an ERP System Paves The Way for Success

Posted by on Oct 8, 2015 in Planning, Small Business, Turnaround | Comments Off on 5 Ways an ERP System Paves The Way for Success

5 Ways an ERP System Paves The Way for Success

Enterprise Resource Planning (ERP) has become the solution to the growing complexity of doing business for thousands of companies around the world. This software enables business owners, managers, and employees to unify all their work into a central database, coordinating all information and many of the day-to-day processes into a unified whole, even if the various departments involved are scattered around the country -- or even the globe. ERP, when facilitated correctly, doesn't just make things easier -- it can also prepare and even promote...

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