Conflict in the workplace takes a high toll. One research (Watson et al, ‘96 Leadership Quarterly) claims that 42% of a manager’s time goes to mediating conflicts. Chronic unresolved conflict is at the heart of 50% of departures.
Conflicts in the workplace can wreak havoc on your human resources, with the best and brightest leaving first. Therefore, a well-stocked conflict resolution toolkit is essential gear for every manager.
Every conflict has different roots and can be approached in different ways, but some key techniques can be applied in every situation.
Keep the attached key tips in mind when you encounter a conflict.
Download this complimentary Conflict Resolution Checklist. This checklist is inspired by the thought article posted by Kate Simmons entitled, "11 Tips for Conflict Resolution in the Workplace for Managers."
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