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Develop Your Strategic Mindset and Deliver Results

Get Off The Couch: Employee Surveys

Posted by on Feb 13, 2014 in Career Management, Planning, Productivity | Comments Off on Get Off The Couch: Employee Surveys

We love employee surveys. We hate employee surveys. What is the best way to use the results of an employee survey? What do the survey...

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Do You Maximize Customer Service Opportunities?

Posted by on Feb 2, 2014 in Customer | Comments Off on Do You Maximize Customer Service Opportunities?

A great opportunity for success is the on-line customer service chat. But what an opportunity frequently wasted. Not only chatting on-line...

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Hockey and Sailing Leadership Insights

Posted by on Jan 5, 2014 in Planning, Productivity | Comments Off on Hockey and Sailing Leadership Insights

What does the game of hockey and sailing tell us about leading in today's business environment?  A number of years ago after evaluating a...

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Two Must Have Keys To Extraordinary Leadership

Posted by on Nov 3, 2013 in Career Management | Comments Off on Two Must Have Keys To Extraordinary Leadership

The wealth of strategies and approaches that leaders can use are endless. From John Maxwell, to Steven Covey, to Jack Welch to Quint...

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6 Steps For Taking Action

Posted by on Sep 15, 2013 in Career Management, Productivity | Comments Off on 6 Steps For Taking Action

It's not enough to know where you want or need to take action. You also must know how to take effective action.  There are times when you...

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